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The House Manager can help you by answering questions about parking, what time is the intermission and what time will the performance conclude as well as other theater policies.
All performances begin promptly at the advertised curtain time. To ensure the enjoyment of other patrons and in consideration of the performers and the intimate design of the theater, latecomers can comfortably view the show on the large monitors in the lobby until they can be seated by the House Manager at an appropriate pause in the performance. Late seating is at the sole discretion of the House Manager.
Cellular Phones & Electronic Devices
Please silence all cell phones, alarms and other electronic devices before entering the theater or when prompted by the ushers.
Cameras, Camera Phones, & Recording Devices
The use of cameras and recording devices is strictly prohibited. Unauthorized use of these devices will result in them being confiscated by the ushers or House Manager until the end of the performance.
Smoking is not permitted in the lobby, restrooms or anywhere in the building.. It is permitted in the rock garden just East of the Washington Street main entrance plaza.
Not all productions are suitable for young audiences. When the production is appropriate, only children over the age of six are permitted in the theater when accompanied by an adult. If you have any questions regarding the content of a production or its suitability for young audiences, please call the Box Office at (602) 258-8129 for more information.
No Food & Beverages
Eating and drinking are not permitted in the theatre. There is a wide selection of refreshments available at the concession counter to be enjoyed in the James and Tessie Sharp Pavilion before the curtain and during the intermission.
The Helen K. Mason Performing Arts Center is designed to be totally accessible. There are no stairs or inclines from the parking at the entrance to the designated accessible seating in the theater. Patrons needing special accommodations should notify the box office when making your reservation, and plan to arrive at least 45 minutes before curtain time.